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Effective Date: October 30, 2024

Last Updated: January 12, 2025

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Welcome to ClientWarehouse.com (“Website,” “Platform,” or “Service”), owned by Get A Claim LLC (“Company,” “we,” “our,” or “us”). Protecting your privacy is a priority, and this Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, ClientWarehouse.com. This policy also outlines your rights and choices regarding your information. By accessing or using our platform, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect and process various types of information based on your interaction with our website, including:

Personal Identification Information

When registering for a verified account or interacting with the platform, we may collect the following details:

• Name

• Email address

• Business address

• Phone number

• Business or employer verification documents (if applicable)

Transaction and Payment Information

• Details related to purchases and transactions, such as payment card information, billing address, and other financial data required for processing payments securely.

Lead Interaction Data

• Data associated with your platform activities, such as saved lead preferences, viewed leads, likes/dislikes, and purchase history.

Website Usage Data

Automatically collected non-identifiable information through cookies and tracking technologies, including:

• IP address

• Browser type and device information

• Access times and referring website addresses

• Pages viewed and platform analytics

Audio and Consent Recordings

• Recordings of phone calls with individuals who have consented to their information being shared on the platform. These recordings are stored as part of our compliance process but are not guaranteed for all leads.

Cookies and Tracking Technologies

• We use cookies, pixels, and similar tools to track user preferences and enhance your experience. You may manage your cookie preferences through your browser settings, though disabling cookies may affect site functionality.

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2. How We Use Your Information

Your information is used to provide and enhance our services, ensure compliance with ethical and legal standards, and protect the integrity of the platform. Specific purposes include:

Identity Verification and Account Approval

• Ensuring all users are verified professionals helps maintain a trusted and compliant platform.

Service Delivery and Improvement

• Using data analytics to optimize platform features and provide a better user experience.

Transaction Processing

• Facilitating the purchase, reservation, and access to leads securely.

Compliance and Documentation

• Storing and maintaining user and lead-related data to comply with ethical, legal, and regulatory obligations.

Communication

• Notifying users of account updates, policy changes, or service-related issues.

Legal and Security Obligations

• Monitoring and enforcing platform security, fraud prevention, and compliance with applicable laws.

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3. Disclosure of Your Information

We only share personal information in the following circumstances:

Service Providers

• Trusted vendors that assist in delivering services, including payment processors, cloud hosting, and compliance partners. All service providers operate under strict confidentiality agreements.

Legal and Regulatory Compliance

• Information may be disclosed to comply with legal obligations, court orders, or government inquiries.

Business Transfers

• In the event of a merger, acquisition, or sale of the Company, your information may be transferred to the new entity under similar privacy safeguards.

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4. Security of Your Information

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. While we strive to ensure robust security, no system is completely secure. Users are encouraged to take personal precautions to safeguard their accounts and data.

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5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods include:

• Account Information: Retained while your account remains active.

• Transaction Data: Retained for auditing, taxation, and compliance purposes.

• Consent Recordings: Retained as long as needed to demonstrate compliance with ethical and legal standards.

• Marketing Data: Retained until you unsubscribe or withdraw consent for such communications.

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6. Cookies and Tracking Technologies

Cookies and similar technologies enhance your experience on the platform by tracking usage and preferences. You may manage your cookie settings through your browser, but disabling cookies may limit platform features.

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7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request deletion of your data, subject to legal limitations.

• Objection to Processing: Object to certain processing activities.

• Data Portability: Request your data in a structured format for transfer to another service provider.

To exercise these rights, contact us at trueclaims@getaclaim.com. Verification of your identity may be required.

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8. Minors’ Privacy

ClientWarehouse.com is not intended for individuals under 18 years of age. We do not knowingly collect or store information from minors. If such information is identified, we will delete it promptly.

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9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or platform operations. Material changes will be communicated via email or website notices. Continued use of the platform after updates constitutes your acceptance of the revised policy.

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10. Compliance with Ethical and Legal Standards

As detailed in the [Terms of Service] and [Ethics Law Page], we strive to comply with all applicable laws and ethical regulations. However, due to variances in laws and user responsibilities, compliance cannot be guaranteed in every instance. Users bear responsibility for verifying the lawful use of the platform and compliance with their professional obligations.

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11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@clientwarehouse.com

• Mailing Address:

13575 58th Street North, Suite 200

Clearwater, FL 33760

United States

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